Every touchpoint a patient has flows into one context layer that belongs to them and keeps updating. It's structured into three living profiles, summarised for the fortnight, and handed to a Nudge Friend as a drafted next cycle, for a human yes.
Each channel connects once. New messages, call notes and workshop outcomes are captured and sorted automatically, only for patients who've opted in.
One living record per patient: every conversation, decision and result in one place, retrievable in plain language. The patient's fortnight, always current.
The context layer resolves into the three profiles you already think in: each with intensity scores that shift as new signals arrive.
At any moment: a tight, honest read of where the patient is, what was tried, and what actually moved. The manual job, done.
A suggested two-week cycle, grounded in the profiles and what the patient actually responds to. Never sent on its own.
The counsellor approves, edits, or overrides. Judgement stays human; only the assembly was offloaded. Then the cycle goes back out to the patient.
Nothing is captured without the patient's agreement. Health data, handled as health data.
No cycle reaches a patient without a Nudge Friend's yes. The system assembles; people decide.
The profile shifts in real time. Every new message or call moves it.
When your model changes in six months, the system is re-specced in days. It changes with you.